Elmec Blog

Digital Infrastructure e Digital Workplace come evolvono e come evolversi per essere competitivi. La voce dei tecnici e dei business developer Elmec su IT Operations e Strategies.

MyElmec Support: The New Intelligent Ticketing System
Feb 15

MyElmec Support: The New Intelligent Ticketing System

How can you forget about waiting times for a service request? And how can you be updated on your ticket status in real time? We have thought about one single dashboard where you can manage your requests and check their status. Have a look at the changes to the new MyElmec Support Dashboard.

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Interaction and Information: The New MyElmec Patch Dashboard
Feb 15

Interaction and Information: The New MyElmec Patch Dashboard

Here is all the news about MyElmec’s new dashboard dedicated to your systems’ patches. Keep track of one of the main tasks for your infrastructure’s health. 

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How Can You Have An Effective Asset Management? Find out MyElmec’s CMDB
Jan 25

How Can You Have An Effective Asset Management? Find out MyElmec’s CMDB

Asset management is one of the main worries for those working in the field of Information Technology in an increasingly liquid and hybrid world. In 2020, with COVID-19, we have faced even more the challenge of how to effectively manage our devices when they are located outside our buildings, a challenge that will unquestionably continue in the future as well. Being aware of what you have in your company and, above all, being sure that the information you have is correct and updated means having processes allowing you to keep your data updated to reality. That is why at Elmec we have developed a CMDB called Atlantis, which you can find on our MyElmec Integrated Portal constituting, nowadays, the basis with which we deliver our services, and much more, to our clients.

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